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VAK CONVEYING SYSTEMS LTD

Privacy Policy

VAK Systems (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect:

  • Personal details (name, email address, phone number) when you contact us.
  • Business details (company name, address, job role).
  • Technical data (IP address, browser type, site usage data).

We do not intentionally collect sensitive personal data.

2. How We Use Your Information

We process personal data to:

  • Respond to enquiries and provide services.
  • Manage contracts and billing.
  • Send service updates, newsletters, or marketing (only with consent).
  • Improve our website and services.

3. Legal Basis for Processing

We process data under:

  • Contract – to deliver agreed services.
  • Consent – for marketing communications.
  • Legitimate Interests – to operate our business effectively.
  • Legal Obligation – to comply with UK law.

4. Data Sharing

We do not sell personal data. We may share information with:

  • Service providers (e.g. IT, hosting, payment providers).
  • Regulators or legal authorities where required by law.

5. Data Storage & Security

We take appropriate measures to keep your data secure. Personal data is stored within the UK or EEA.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined, unless a longer retention is required by law.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your data.
  • Object to processing or request restriction.
  • Withdraw consent at any time (for marketing).
  • File a complaint with the Information Commissioner’s Office (ICO).

8. Cookies

Our website may use cookies to improve functionality and analyse traffic. You can control cookies via your browser settings.

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For questions about this Privacy Policy or to exercise your rights, contact us: